APP Service is the add-on for Microsoft Dynamics 365 Business Central aimed at service and rental companies.

Designed specifically for manage every single process of the service business and totally integrated with the Microsoft’s ERP, Service App offers a completed collection of functionalities and specifics features:

  • Work Order and Quotes
  • Models and Service Items
  • Maintenance plans and maintenance schedulated
  • Resource management
  • Planning and scheduling
  • Service prices totally customizables
  • Specific billing process
  • Cost and revenue analysis

Work Order

A single document to manage all the processing phases of an assistance intervention.

  • Planning and scheduling intervention
  • Set Items and Spare Parts
  • Checklist activities


Fully integrated with purchase functionalities of the Microsoft’s ERP

Resource planning and work orders schedulation

Graphic visualization of resource planning, for the timely assignment of each intervention.

Maintenance plans and maintenance schedulated

  • Create specifics maintenance plan applicable to every model
  • Generates the proposals of the scheduled plans for commissioning

APP Mobile Service

  • Compatibility with all Android devices, Smartphone and Tablet
  • Easy to install and setup
  • Offline mode supported
  • Very quick sync
  • Extremely usable and intuitive
  • Totally integrated with Business Central and Service Add-On

License Required

Some functions require a valid Horsa License (subscription – contact Horsa – not for free). The license is downloaded through APP Network.

Supported Editions

This app supports both the Essentials and Premium editions of Microsoft Dynamics 365 Business Central.

Supported Countries

This app is supported in all countries, where Microsoft Dynamics 365 Business Central is available.

Supported Languages

The app is available in English and Italian.